PAKISTAN HOSIERY MANUFACTURERS & EXPORTERS ASSOCIATION

PHMA House, 37-H, Block-6, P.E.C.H.S, Karachi.

Tel: 0092-21-34522769, 34522685, 34544765

Fax: 0092-21-34543774, E-mail: info@phmaonline.com





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PAKISTAN HOSIERY MANUFACTURERS & EXPORTERS ASSOCIATION
PHMA House, 37-H, Block-6, P.E.C.H.S, Karachi. Tel: 0092-21-34522769, 34522685, 34544765
Fax: 0092-21-34543774, E-mail:?info@phmaonline.com???

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To: All Members of the Association (Southern & Northern Zone)

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Ref. No. PHMA/ Cir-003/2024
Dated:18th January 2024 ?

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Launch of Sunwai - A Customer Complaint Management Service by State Bank of Pakistan (SBP)

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The State Bank of Pakistan SBP, in its endeavor to further improve the effectiveness and fairness of the banking system, has developed a Portal and Mobile App namely ?Sunwai- a customer complaint management service? with an aim to facilitate customers in the lodgment of their complaints with the Banks/DFIs/MFBs (referred herein as FIs). ?Sunwai? can be accessed at?https://sunwai.sbp.org.pk. (Copy Attached of the relevant Circular) https://www.sbp.org.pk/dmmd/2023/CL11.htm

Members are advised to kindly register their complaints regarding the Banks/DFIs/MFBs ?at the Sunwai Complaint Management System to SBP for resolve their complaints

Best Regards,

SYED NAHID ABBAS ??????????????ABDUL JABBAR GAJIANI????????????????FARRUKH IQBAL

Central Chairman??????????????????? Chairman (SZ)??????????????????????????????? Chairman (NZ)???????????????

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SBP circular on Sunwai.pdf


PAKISTAN HOSIERY MANUFACTURERS & EXPORTERS ASSOCIATION (PHMA)
Central Office: PHMA House, 37-H, Block-6, P.E.C.H.S., Karachi-74500, Pakistan
+92-21-34544765    +92-21-34544764 / 34545683    +92-21-34543774    +92-309-3337462
Offices: Karachi   |   Faisalabad   |   Lahore   |   Sialkot

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